All Supplying Demand products come with a 60-day money back guarantee. The order can be returned within 60 days in its original condition for a full refund minus any shipping charges.
In addition to our Money Back Guarantee, all products come with a 1-Year Manufacturer Warranty, covering defects in materials and workmanship under normal use conditions. A compatible Model and Serial Number for the appliance the part was installed on must be provided for warranty processing to be accepted.
Login to your account and start the return process on your order. If you do not have an account, you can lookup your order using Guest Order Lookup.
The links inside order confirmation emails will also allow you to start the return process.
We do not refund shipping or other surcharges you may incur in returning the item(s) to us.
Refunds will be issued to the original payment method.
You can expect your return to be processed within 3-5 business days after we receive it.
If you receive a damaged or incorrect item, refuse the delivery or note the damage with the carrier upon delivery. Contact our Customer Support immediately to report the issue.
For any questions about returns, please reach out to our Customer Support at [email protected].