Return Policy

60-Day Money Back Guarantee

Supplying Demand is committed to ensuring your satisfaction with our products. We offer a 60-Day Money Back Guarantee, allowing you to return new/unopened products within 60 days of purchase if they don't meet your expectations.

1-Year Manufacturer Warranty

In addition to our Money Back Guarantee, all products come with a 1-Year Manufacturer Warranty, covering defects in materials and workmanship under normal use conditions.

Eligibility for Returns

  • Unopened Products: Eligible for a full product refund, excluding shipping and insurance costs. As we only sell new products, used or damaged products cannot be resold. Only new, resalable products are eligible for a refund.

Process for Returns

  • Purchased on Amazon: Please follow the return instructions in your Amazon orders.
  • Purchased on SupplyingDemand.com: Send the item back to us in its original packaging to:

    Supplying Demand Returns
    910 Ridgely Rd., Ste E
    Murfreesboro, TN 37129

    Please include a copy of your order confirmation or receipt and, if possible, a brief explanation for your return.

Return Shipping Costs

You must supply your own shipping label and shipping costs. We do not refund shipping or other surcharges you may incur in returning the item(s) to us.

Refund Method

Refunds will be issued to the original payment method.

Processing Time for Returns

You can expect your return to be processed within 3-5 business days after we receive it.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, refuse the delivery or note the damage with the carrier upon delivery. Contact our Customer Support immediately to report the issue.

Contact Us

For any questions about returns or to initiate a return , please reach out to our Customer Support at [email protected].