Return Policy

90 Day Return policy

Supplying Demand offers a 90-day return policy, ensuring you have sufficient time to return products.

Eligibility for Returns

  • Unopened Products: All unopened, unused products are eligible for a complete product refund. Please note that shipping and insurance costs are non-refundable.
  • Opened Products: Opened products must be returned in their original packaging and condition. They will undergo inspection and testing for misuse or damage. As we only sell new products, used or damaged products cannot be resold.

Process for Returns

  • Purchased on Amazon: Please follow the return instructions in your Amazon orders.
  • Purchased on SupplyingDemand.com: Send the item back to us in its original packaging to:

    Supplying Demand Returns
    910 Ridgely Rd., Ste E
    Murfreesboro, TN 37129

    Please include a copy of your order confirmation or receipt and, if possible, a brief explanation for your return.

Return Shipping Costs

  • For Order Issues: If there was an issue with your order, please contact Customer Support for assistance.
  • For Unwanted Items: If returning an unwanted item, please cover the postage and return it via the carrier of your choice.

Refund Method

Refunds will be issued to the original payment method.

Processing Time for Returns

You can expect your return to be processed within 3-5 business days after we receive it.

Exchanges

We offer exchanges. If you wish to exchange a product, please contact Customer Support to facilitate the process.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please either refuse the delivery or note the damage with the carrier at the time of delivery. Immediately contact our Customer Support to report the issue and initiate an exchange.

Contact Us

For any questions about returns or to initiate a return or exchange, please reach out to our Customer Support at [email protected].